Waiting list privacy notice
From the launch of the public waiting list, TransportMatch Ltd (company number 17570344) is the data controller for the customer and transporter waiting lists and Founding Member registrations. For privacy questions, email hello@transportmatch.co.uk.
What we collect
Your name, email address, customer or transporter preference, optional business name, any suggestions you choose to share, your Founding Member number and a record of your consent. We also use a short-lived hashed network identifier to limit abusive requests.
Why we collect it
To record your interest, send a confirmation, and email you about launch and early access. We use your suggestions to help shape TransportMatch and your Founding Member number to track eligibility for launch benefits. Joining does not create a marketplace account or commit you to a purchase. We rely on your consent for launch and early access emails. You can withdraw it using the link in your email. We have a legitimate interest in protecting the signup form from abuse and use the hashed network identifier for that purpose.
How it is handled
Registration data is stored in a dedicated TransportMatch PostgreSQL database on Railway. Confirmation emails are sent through Resend. Access to the registration management area is restricted. We do not sell your details or publish your name or email in the public counters.
International transfers
Railway and Resend may process information outside the UK, including in the United States. Their data processing terms provide for UK transfer safeguards where required, including standard contractual clauses with the UK International Data Transfer Addendum. You can contact us for details or a copy of the applicable safeguards.
How long we keep your information
We keep waitlist records for up to 12 months after the marketplace launches or the project is cancelled. If we still need part of a Founding Member record to honour an outstanding benefit, we keep only the information needed until that benefit is resolved. Unsubscribing stops updates for that registration. You can also request deletion using the contact address above.
Your choices
Use the unsubscribe link in your confirmation email to stop launch updates for that registration. If you joined both waiting lists, each confirmation has its own unsubscribe link.
Depending on how we use your data, you can ask for access, correction, deletion, restriction or a copy in a portable format, and you can object to processing based on legitimate interests. To make a request, email hello@transportmatch.co.uk. You can also raise a concern with the UK Information Commissioner’s Office through its complaints page.
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